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The TQM Magazine: Incorporating The Total Quality review & Asia Pacific Journal of Quality Management
Atikel:
1. Capitalism and concern
2. Privatizing the courts - a quality assurance problem
3. Reconnecting our communities
4. Creating excellence in construction companies: UK contractors' experiences of quality initiatives
5. TQM in retail departmental grocery and clothing chain stores in South Africa
6. Benchmarking: a paradigm for change to quality education
7. The third generation total quality approach
8. Departemental purpose analysis
9. Business process redesign and total integrated management
10. Striving for excellence: how self-assessment using the Business Excellence Model can result in step improvements in all areas of business activities
11. Organizational learning for TQM throught quality circles
12. What's in the basket? A surey on integrated management throught BPR and TQM
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